Shipping policy
1. WHERE WE SHIP
Beyond Detail delivers to all cities, towns and villages across Pakistan
including but not limited to:
Karachi, Lahore, Islamabad, Rawalpindi, Peshawar, Quetta, Faisalabad,
Multan, Sialkot, Gujranwala, Hyderabad, Abbottabad, Murree, Gilgit,
Skardu, Muzaffarabad, Dera Ghazi Khan, Bahawalpur, Sukkur, and all
other locations with a valid Pakistani postal address.
We currently ship within Pakistan only. International shipping
is not available at this time.
2. DELIVERY TIMEFRAMES
Since all Beyond Detail products are printed on-demand, please allow
time for both production and delivery.
Total estimated delivery time: 3–7 working days from order placement.
Note: Delivery times may be affected by public holidays, weather
conditions, or courier delays beyond our control.
3. SHIPPING CHARGES
- Standard Shipping: Rs.150 – Rs.250 (varies by location)
- Free Shipping: On orders above Rs.5,000
- Cash on Delivery: Available across all Pakistan
- COD Handling Fee: Small fee may apply (shown at checkout)
4. CASH ON DELIVERY (COD)
We offer Cash on Delivery across all of Pakistan. You pay the
courier in cash when your order arrives at your door.
Important COD Notes:
- Please keep the exact amount ready for the courier
- Inspect your parcel BEFORE paying the courier
- If packaging is visibly damaged, you may refuse delivery
and contact us immediately
- Once accepted and paid, the order is subject to our
standard exchange policy
5. ORDER PROCESSING
- Orders placed Monday–Saturday before 2:00 PM PKT are
processed the same day
- Orders placed after 2:00 PM or on Sunday are processed
the next working day
- You will receive a WhatsApp/SMS confirmation within
1–2 hours of placing your order
- Orders are dispatched within 1–2 working days of placement
6. ORDER TRACKING
Once your order is dispatched, you will receive a tracking
number via SMS or WhatsApp at the contact number provided
during checkout.
You can track your parcel directly on the courier's website
using this tracking number.
If you have not received a tracking number within 3 working
days of ordering, please contact us immediately.
7. FAILED DELIVERIES & RETURNS TO SENDER
If a delivery attempt fails because:
- You were unavailable at the address
- Incorrect address was provided
- You refused delivery without valid reason
The parcel will be returned to us. In such cases:
- Re-delivery charges will apply
- COD orders returned to sender will not be refunded
the original shipping cost
- Please ensure your address and phone number are correct
at checkout
8. LOST OR DAMAGED IN TRANSIT
In the rare event your parcel is lost or arrives damaged:
- Contact us within 48 hours of the expected delivery date
- WhatsApp us at +92 309 7479859 with your order number
- We will file a claim with the courier and send a
replacement at no cost to you
Beyond Detail is not responsible for delays caused by
courier companies, natural disasters, or circumstances
beyond our control.
9. BULK & CORPORATE ORDERS
For bulk orders (10+ pieces) or corporate orders:
- Custom delivery timelines apply (7–14 days)
- Special shipping rates available
- Contact us via WhatsApp for a custom quote
WhatsApp: +92 309 7479859
10. CONTACT US
For all shipping queries:
WhatsApp: +92 309 7479859
Website: beyonddetail.pk/pages/contact
Hours: Monday – Saturday, 10am – 8pm PKT
We aim to respond to all queries within a few hours.