Terms of service

Please read these Terms of Service carefully before using 
beyonddetail.pk. By placing an order or using our website, 
you agree to be bound by these terms.

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1. ABOUT US
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Beyond Detail is a Pakistani all-over printed apparel brand 
operating online at beyonddetail.pk. We design, print, and 
stitch all products in Pakistan using professional sublimation 
printing equipment.

Business Name:   Beyond Detail Pakistan
Website:         beyonddetail.pk
WhatsApp:        +92 309 7479859
Platform:        Shopify
Country:         Pakistan

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2. ELIGIBILITY
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By using this website you confirm that:

- You are at least 18 years of age, or have parental consent
- You are placing an order for personal or gifting use
- You are located in Pakistan or ordering for a Pakistani 
  delivery address
- The information you provide at checkout is accurate 
  and complete

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3. PRODUCTS
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- All Beyond Detail products are made-to-order using 
  digital sublimation printing
- Product colours may vary slightly from screen to screen 
  due to monitor calibration differences
- We reserve the right to discontinue any product 
  at any time
- Product images on the website are for illustration 
  purposes — actual print placement may vary slightly
- All prices are listed in Pakistani Rupees (PKR) 
  and include applicable taxes

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4. ORDERS & ACCEPTANCE
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- Placing an order constitutes an offer to purchase
- We reserve the right to refuse or cancel any order 
  at our discretion
- Order confirmation via WhatsApp or email does not 
  guarantee final acceptance
- In case of pricing errors, we will contact you before 
  processing the order
- Orders cannot be modified after 12 hours of placement 
  as production begins

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5. PRICING & PAYMENT
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- All prices are in PKR and inclusive of applicable taxes
- Prices are subject to change without notice
- We accept Cash on Delivery (COD) across all Pakistan
- We accept debit cards, credit cards, and bank transfers
- COD orders must be paid in full to the courier 
  upon delivery
- Beyond Detail uses Shopify's secure payment gateway — 
  we never store your card details

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6. SHIPPING
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- We ship to all cities and towns across Pakistan only
- Delivery takes 3–7 working days from order placement
- Shipping charges apply as shown at checkout
- Free shipping on orders above Rs.5,000
- Beyond Detail is not responsible for delays caused 
  by courier companies, weather, or circumstances 
  beyond our control
- Full details at: beyonddetail.pk/policies/shipping-policy

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7. RETURNS & EXCHANGES
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- We offer a 7-day exchange policy from date of delivery
- We do not offer cash refunds on change-of-mind returns
- Defective or wrong items are fully resolved at our cost
- Custom and personalised orders are non-returnable
- Full details at: beyonddetail.pk/policies/refund-policy

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8. INTELLECTUAL PROPERTY
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- All designs, graphics, logos, and content on 
  beyonddetail.pk are the property of Beyond Detail 
  Pakistan unless otherwise stated
- You may not reproduce, copy, or distribute any content 
  from this website without our written permission
- Some designs reference pop culture, sports, or public 
  figures for artistic and fashion purposes

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9. CUSTOMER RESPONSIBILITIES
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You agree not to:

- Provide false information at checkout
- Abuse the COD system by repeatedly refusing deliveries
- Attempt to defraud Beyond Detail through false 
  exchange or defect claims
- Use our website for any unlawful purpose
- Attempt to hack, scrape, or disrupt our website

Beyond Detail reserves the right to block customers who 
abuse our policies or ordering system.

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10. COD ABUSE POLICY
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Cash on Delivery is offered in good faith. Customers who 
repeatedly:

- Place orders and refuse delivery without valid reason
- Provide incorrect contact numbers or addresses
- Fail to respond to courier delivery attempts

May have their COD privilege removed and future orders 
restricted to prepaid payment only.

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11. PRIVACY
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- We collect your name, address, phone number, and 
  email solely to process and deliver your order
- We do not sell or share your personal information 
  with third parties except our courier partners
- WhatsApp messages are used for order confirmation 
  and customer support only
- Full details at: beyonddetail.pk/policies/privacy-policy

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12. LIMITATION OF LIABILITY
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Beyond Detail Pakistan shall not be liable for:

- Indirect or consequential losses arising from 
  use of our products
- Delays or failures caused by third-party courier 
  services
- Loss of data or system failures on the customer's end
- Any losses exceeding the value of the original order

Our maximum liability in any claim is limited to the 
total value of the order in question.

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13. CHANGES TO THESE TERMS
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Beyond Detail reserves the right to update these Terms 
of Service at any time. Changes take effect immediately 
upon posting to beyonddetail.pk/policies/terms-of-service.

Continued use of the website after changes constitutes 
acceptance of the updated terms.

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14. GOVERNING LAW
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These Terms of Service are governed by the laws of 
the Islamic Republic of Pakistan. Any disputes shall 
be subject to the jurisdiction of Pakistani courts.

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15. CONTACT US
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For any questions regarding these terms:

WhatsApp:   +92 309 7479859
Website:    beyonddetail.pk/pages/contact
Hours:      Monday – Saturday, 10am – 8pm PKT